Xbjjee Privacy Policy — Full Data Protection Details

When you register and use xbjjee's services, we collect various types of information. The sole purpose of this collection is to provide you with the best and safest possible experience.

Data is collected in two main ways — information you provide directly, and information generated automatically when you use the platform.

Collected data is used solely for specified purposes. xbjjee never misuses your data and does not share it with third parties except where required by law.

• Account Management: For registration, login, password reset, and account verification.
• Payment Processing: For processing deposits, withdrawals, and transactions.
• Security Assurance: To detect fraud, money laundering, and duplicate accounts.
• Customer Support: To resolve your questions and complaints.
• Responsible Gaming: To identify at-risk users by analyzing betting patterns and provide them with appropriate support.
• Legal Obligations: To meet the requirements of regulatory bodies.
• Service Development: To improve the platform by analyzing user experience.

Xbjjee may use your data to personalise your experience — for example, offering special deals on your favourite sports. This is fully opt-out at any time.

Xbjjee uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience on future visits.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: Anonymized data used to understand which sections of the site are most visited.
• Security Cookies: To detect suspicious activity originating from the same device.

We do not use third-party tracking pixels or cross-site tracking. Your browsing history is not tracked across other websites.

Xbjjee never sells your personal data. However, limited information may be shared with trusted partners under specific circumstances.

• Payment Processor: Payment information necessary to complete transactions is shared accordingly.
• KYC Partner: With a licensed agency for identity verification.
• IT Service Providers: For server hosting and cloud services — under strict confidentiality agreements.
• Law Enforcement Agencies: In the case of a valid legal order or investigation.
• Regulatory Authority: For mandatory reporting required to fulfill licensing conditions.

In the event of a company merger or acquisition, users will be given advance notice and the new entity will be bound by the same privacy standards.

Xbjjee employs industry-leading technology and practices to protect your data. Our security operates across multiple layers so that if one layer is compromised, the others continue to protect you.

• AES-256 Encryption: All stored sensitive data is protected with the highest standard of encryption.
• TLS 1.3 Protocol: Fully encrypted connection during data transmission.
• Two-Factor Authentication (2FA): To prevent unauthorised access to your account.
• Real-Time Monitoring: Suspicious activity monitored 24/7 via automated systems.
• Regular Audits: Security audits conducted by independent third-party experts.
• Firewall & DDoS Protection: To protect against server attacks.

Please keep in mind — no system is 100% secure. You are also responsible for using a strong password and keeping your login credentials confidential.

Xbjjee respects your privacy rights. Your key rights are outlined below:

Xbjjee does not retain data longer than necessary. Each category of data has a defined retention period, based on legal obligations and business requirements.

• Account Information: For the duration the account is active and up to 5 years after closure.
• Transaction Details: 7 years, as required by legal obligation.
• KYC Documents: 5 years after verification, or as required by law.
• Support Contact: 2 years after last contact.
• Log Files & Technical Data: 12 months.
• Cookie Data: Until the end of the session, depending on type, or up to a maximum of 12 months.

Once the retention period expires, your data is securely and permanently deleted or anonymized so that you can no longer be identified in any way.

Xbjjee's services are strictly for users aged 18 and above. We do not knowingly collect data from minors.

If you become aware that a minor has created an xbjjee account, please notify our support team immediately. For parents, we Responsible Gaming We have included information about parental controls on this page.

Xbjjee may update this Privacy Policy from time to time. Any changes will be published on this page with a revised date, and significant updates will be communicated via email or an on-site notice.

• Minor changes: Only the date on this page will be updated.
• Major changes: at least 14 days' notice will be given before they take effect.
• Continued use of the site after any changes will be considered acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, please contact our dedicated Privacy Team. We are always ready to assist you in Bengali.

We take every request seriously. General enquiries are responded to within 24 hours, and legal requests are handled within 30 business days.